Our knowledge base is a great place to start if you are unsure about a feature of our SMS platform. As well as walk throughs of our essential and advanced features, we also have put together how to guides to help you get started. We’ve also put together our latest white papers and guides, which you can download from the site.
Send SMS using your Textlocal account
Getting started - sending messages online
Download this getting started guide and learn how to start sending messages online with your Textlocal SMS account.
How to compose a text message online
Learn how to compose your text message, including how many characters your messages should be.
Creating message drafts and SMS templates
Learn how to compose a draft message or create a text message template.
Choosing or changing your sender name
Learn how to change your text message sender name.
Send a message to a contact group
Learn how to upload contacts and send a bulk text message campaign to a contact group.
How to personalise messages with mail merge
Personalise your text messages by mail merging contact information into your SMS.
Receive text messages online
View your messages online
View your messages in your online SMS inbox.
Configure your SMS inbox settings
Learn how to configure your inbox settings to set up auto replies and forward functions.
Contacts & Groups
How to create a contact list
Learn how to create a contact group to send messages to.
How to delete contacts
Learn how to delete contacts from your Textlocal account.
How to search for or find contacts
Learn how to search for a contact online.
Split a contact group online
Read how to split a contact group online.
Automatically add a contact to a group
Each time you receive a message, add the mobile number to one of your contact groups.
Import contacts from a spreadsheet
See how you can import contacts from an Excel spreadsheet into your Textlocal account.
Textlocal features
Introducing Messenger 3.0
[VIDEO] Watch a recorded webinar, by one of our SMS experts introducing Textlocal’s Messenger 3.0 platform.
What is SMS marketing?
Read why you should use Textlocal’s SMS platform for your marketing campaigns.
Email to SMS
Send SMS messages from any email client with Textlocal’s Email to SMS tool.
How to create mobile surveys and forms
Add a survey or form to your text message campaign.
How to create a mobile web pages
Learn how to use Textlocal’s mobile web page tool to build a mobile web page for your campaign.
Using the simple reply service
Read how you can use Textlocal’s Simple Reply Service.
How to use short links and attachments
Download a full guide to Textlocal’s short link and attachment tools.
Upgrade your account to Messenger+
Messenger+ is packed full of additional features that make managing a Textlocal account easier for your business needs. Read our guide for more information.
Textlocal's API & Gateway
Finding and using your API key
Locate your SMS API key and learn how you can use it to send and receive messages or retrieve contacts.
The Textlocal SMPP Server
Find out more about Textlocal’s SMPP server.
Sending text messages using an Excel plugin
Download the Textlocal plugin for Excel and send text messages directly from a spreadsheet.
How to set up and use Zapier
Integrate hundreds of apps, cloud based CRMs and more with Zapier.
Getting Started. Download the guide
Sending any kind of communication to customers can be daunting, especially if you’re sending large volumes. This guide covers everything you need to know about sending SMS with Messenger.
