A-Z of Mobile Marketing Industry Jargon & Terminology

Everything you need to know about mobile

Everything you need to know about mobile

We understand that not everything in the mobile marketing industry is straightforward, in fact it can seem like a confusing first step for many marketers who may be unfamiliar with the industry jargon.

There are different levels of knowledge from 1st time SMS users, through to award winning SMS marketing campaigns. That’s why we are always trying to make sure you are best equipped to take your first or thousandth step successfully.

See out list of commonly used mobile marketing terminology below, and don’t forget to contact us if we can help you getting started today.

A

API

Application Programming Interface. Use our API to connect your application to ours to send automatic SMS and MMS messages.

Android

Google smartphone operating system

Alerts

A type of communication which converts instant, important information

Application

Software solutions that power business solutions and their mobile marketing integration

App

Short for application, a piece of software that runs on your device

Auto Response

An automatically generated SMS text message sent in response to inbound messages that is configured in Messenger

B

Bar Code

A representation of data which is readable by any Smart phone with the right software downloaded

Bluetooth

A communication tool which enables mobile devices equipped with a special chip to send and receive information wirelessly in short ranges

Bulk SMS

A term used to describe mass SMS sends at one time

Browser

Or web browser. The application that is used to browse websites. Common browsers include Google Chrome, Firefox, Safari and Internet Explorer

Broadcast Messaging

Sending messages to multiple people at once

Business SMS

The process of sending SMS messages for purely business purposes. You can use Bulk SMS or API messaging for transaction SMS messages.

C

Charity Short Code

A five digit text number which can be used to generate donations charged to mobile phones. For Registered charities only

Call to action

A prompt to encourage the reader/user to act upon an invitation to contact, click, message or download

Conversations

A tool within Messenger which allows instant text communications between a Messenger user and a mobile handset

CDMA

Code Devision Multiple Access

Click through

The count of mobile users who have clicked on a mobile web link in your text message

CRM Application

Customer Relationship management application

Characters

The count of letters, numbers, spaces and symbols in your text message

D

Data Cleansing

A function in Messenger – locate invalid mobile numbers in your contact list and remove

Documentation

The coding you need to integrate our API gateway

Delivery Report

A report provided by the network used to send the message to inform of it’s delivery status

Dedicated Inbound Number

A virtual mobile number which is used only by you

Dedicated Short Code

A virtual mobile number which is used only by you

E

Email to SMS

Configure your email account with Messenger and send emails which we will convert to text messages for you

Economy Routes

Also known as grey routes. Unreliable, indirect networks used to send text messages with low delivery rates

F

Free Text Short Code

A five digit text number which is completely free of charge for the sender. You cover the cost with 2 credits per message

Forms for Mobile

Forms for mobile can be built using our mobile survey tool.

G

Gateway

The entrance to our Messenger platform

GSM

Global Sytem for Mobile Communications

Geofencing

A virtual set of boundaries around a certain geographical area

Grey Routes

Also known as economy routes. Unreliable, indirect networks used to send text messages with low delivery rates

H

Handset

A mobile phone or device. One is not required to use the Textlocal services. Outbound messages are sent to handsets

I

Inbox

An area of your Messenger account where inbound messages are stored

iPhone

Apple’s smartphone device

Invalid Number

A phone number which is no longer in use or has an incorrect amount of digits

J

Junk

Unsolicited communications

K

Keyword

A dedicated word to your account that you hold on one of our shared numbers. All messages sent to a shared number need to start with a keyword so our system knows which account to direct the message too

KPI

Key Performance Indicator

KB

Kilo Byte

L

Language

API different scripts per language

Location Based Services

Mobile marketing directed to people based on their current location

Large SMS Send

Large send SMS is also referred to as bulk SMS.

M

Mobile Web Page / Site

An online page or website that is optimised for mobile browsing

Mobile Coupon

A coupon that is sent via SMS, MMS or mobile web page which can be redeemed at relevant venue

Mobile App

An application written and supported on mobile devices

Mobile Marketing

Marketing to mobile devices

Mobile database

A collection of mobile telephone numbers

Messenger

The online Textlocal service that can be logged into from any internet enabled PC, laptop, Mac or tablet

Mobile Surveys

Surveys or Forms that are optimised for the smaller screens of mobile devices, but still contain a rich set of features.

N

Native App

An application written for a certain mobile operating system

NFC

Near Field Communication. Some mobiles can now be placed near to chip and pin machines to make a payment

Network Operator

The company to which your mobile device connects to, such as o2, Vodafone, Orange and T-Mobile

O

Opt-In, opt-out

The name given to differentiate whether a mobile number has given permission to text them, or if they have chosen to not receive your messages anymore

P

Postcode look up

Our system can perform a look up of pre entered information dependant on a post code given in a text message, allowing an automatic response to be sent back with relevant information to the users postcode

Premium SMS

SMS messaging which bills the user a set amount. Textlocal does not offer this service

Q

QR Code

A quick response code which is a square patterned representation of data which is readable by any Smart phone with the right software downloaded

R

Receive SMS online

You can receive texts online with Textlocal’s Messenger via one of our inbound numbers.

Receive text messages online

Using your Textlocal account you can receive text messages online, like you could if you receive a text to your phone or an email to an email inbox.

Receiving business MMS

Receive a multimedia message via one of Textlocal’s inbound MMS numbers.

Reporting

Networks provide reports for SMS & MMS messages delivered, undelivered and invalid

ROI

Return on Investment. A way to measure the results of a SMS marketing campaign.

Reseller

Reselling the Textlocal service to gain commission

S

Social Connect

A function built into Messenger which pushes outbound SMS to your social networks

Smart Phone

Internet ready mobile phones which can do a lot more than call and send SMS

SMS message

Short Message Service

Sender Name

The name or number that appears as the ‘from’ name on the receiving handset

Simple Reply Service

An option to use as a sender name which can be replied to. Each message costs 1.5 sms credits

Subscription

Agreeing to receive on-going mobile communications from one certain company

Spam

Unsolicited communications

Short Links

A tool in Messenger that creates shorter web links to use up less characters

T

Text Credit

A unit which you can buy in bulk, one credit it worth one 160 character text message

Text Message

A short message service

Text Donation

A donation made to a charity via a mobile handset. The specified amount is billed from a the mobile phone bill

Text Registration

A persons registration of interest to a product/company via text message

Text to Win

Using an SMS Short Code which people can text with their answer to a competition question

U

Upload

Inputting your mobile phone data into your contact base on Messenger via an excel sheet

URL

Uniform Resource Locator

V

Validity Period

A set time in which your SMS/ MMS messages will be sent

VoIP/ Voice Activation/Voice Recognition

The translation of spoken words into text

W

WiFi

Wireless local area network allow wireless access to the internet. Needed to send/receive MMS or view Mobile Web Pages

WLAN

WLAN, which stands for Wireless Local Area Network, is when a mobile user connects to a local area network via a wireless connection

XML

Extensible mark-up language