Effective SMS Track and Trace management solution

Capture customer data effectively with SMS for Track and Trace to ensure your business is Government compliant

Businesses are having to adapt to how they let customers into their premises with new Government guidelines enforcing for a Track and Trace solution to be in place. An effective way of capturing this information is through the power of SMS. Native on every handset, SMS is a cost-effective solution to capture customer information as they enter your business. Ensure your business is Government compliant with Textlocal.

Check out our handy checklist for some simple steps to help make sure your SMS campaigns deliver real value and results.

Register your customers

When people arrive, they can text a single keyword to a short number rather than filling out paper forms, waiting for someone to take their number or having to download a scanner app.

Manage the data

Once your customers have text their name to your inbound number, you can easily manage and collate all of this information in your Textlocal SMS inbox.

You can easily see the names and contact numbers from your customers along with a date and time from when they were at your premises.

Reduce prevention

Registering your customers helps prevent future cases of COVID-19. If there is a confirmed case in your premises, you have a list of customer information in your SMS inbox who may have come into contact with that individual.

In the event of a confirmed case, using Messenger, you can set up a quick SMS campaign to contact these customers to inform them of possible contact.



How to use SMS for track and trace

Reasons to choose Textlocal

Security and reliability

Our platform is GDPR compliant and hosted in a secure and robust data centre in the UK.

Simple signup process

Our signup process makes it easy to create your account. Once activated, you’re in.

International prowess

We are well established internationally and you can connect with any mobile phone in 200+ countries.

G-cloud certified

We are certified on the UK Government’s Digital Marketplace for public sector organisations.


Our platform is suitable for one man bands, right up to multinational businesses. It is built to scale.

Price match

We offer a price match on like-for-like services. If you’re quoted something lower, give us a call and we’ll at least match it.

Download our back to business guide

Discover the broader benefits of SMS for your business. In our recent Back To Business guide, we explore the numerous ways mobile messaging can improve customer satisfaction and conversion rates. Download the guide here to explore the potential of SMS.