Mobile surveys and forms for estate agents
Collecting client information is about to become a lot simpler!
What are mobile surveys and forms?
A mobile form is a page that can be accessed on a mobile phone, rendering the appropriate size so it can be easily filled in. It’s sent to the recipient via a link in a text message, so there are two benefits; the unbeatable delivery rates of SMS and the simplicity of completing a form on a mobile device.
This is a simple and effective way for you to reach customers, and it’s often much quicker for a busy customer to send a quick text than to make call. With the survey tool, you can add your own logos, add in personalised customer information, and tailor your questions as much as you like, to give your customers a first class experience.
Benefits for estate agents
Some of our other clients take advantage of the survey feature in our platform to gather information from customers:
- Selecting dates for viewing properties
- Choosing from a range of properties to view
- Confirming that paperwork or payments have been sent
- Getting feedback on properties
- Gather customer’s requirements for their property search
- Check that customer information is up to date
We have used Textlocal for over five years. The ability to provide our tenants with a single point of reference to contact us has proven invaluable to our business. The text service prevents the cost and time of unnecessary letters and car journeys. Those savings mean that Textlocal pays for itself!