SMS is the most cost effective, compelling and immediate form of customer communication available. With a 90% of messages being read within the first three minutes, our online messaging platform and SMS gateway provides unparalleled reach and scalability for large organisations all over the globe. Whether you are sending bulk promotional voucher campaigns or click and collect reminders, our real-time mobile messaging capabilities will allow you to deliver a personalised experience.

Real-time SMS messaging

Integrate your CRM or internal system with our  API gateway or email to SMS solution to build and deploy alerts, reminders and notifications. With 99.999% up-time automate or schedule SMS marketing messages based on customer behaviour, orders, processes and more.

Scalable enterprise platform

We provide a reliable, secure and stable messaging platform, which can be scaled to deliver thousands of messages a second. Find out about how our Platinum Operator status with the mobile networks guarantees premium routes using direct connections to provide unparalleled delivery speeds, even at bulk.

Platform Features

Textlocal is a trusted mobile communications provider to leading brands and businesses in the UK, delivering millions of mobile messages a month in near real-time. Our platform and SMS gateway is best in class with unparalleled features such as SMS ticketing, surveys, reporting, advanced account management features and one of the fastest and most versatile SMS API’s available.

World class API integration and support

Instant access to API code for developers. Works with multiple programming languages (PHP, .NET, Java etc.). Our dedicated team can also work to your API specifications with a bespoke solution.

Tiered account structure

Master accounts can organise their teams by creating sub-accounts with definable user roles, account permissions and lockable message templates to control communications across the business.

Vouchers and ticketing

Create tickets, vouchers, attachments, links and surveys to be delivered via SMS. This innovative solution integrates with Passbook and Apple Wallet, providing an invaluable SMS loyalty tool.

Complete campaign management

Schedule and send personalised messages to large contact groups or individuals online. Set-up short SMS numbers to receive inbound messages from customers or integrate with Textlocal’s SMS gateway from our simple cloud based platform.

Operational efficiency

Use messaging to automate customer interactions and to improve efficiency of processes. We offer bespoke SFTP for transferring data and bulk send and contact uploads.

Tangible business results

Free reporting suite with exportable reports. Measure customer satisfaction, improve retention and reduce costs. We can also make bespoke dashboards to suit your requirements.

The State of SMS - Textlocal's whitepaper

On average, 98% of mobile users will read a business-based text communication. Learn how in our industry-leading white paper. 

Sector specialists and bureau team

The Textlocal bureau is a flexible, personalised service that you can call upon to create, deliver and manage your messages. This service is powered by our award-winning SMS platform and delivered by our in-house team of sector specialists.

Use our bureau service to plan, create, send and report on your SMS marketing campaigns. Find out how our sector specialists can help you.

SMS marketing communications for retail

Textlocal is a cloud-based, self-serve platform that enables retail businesses to send offer based marketing as well as alerts, reminders and notifications to retail customers. Our Platinum Partner Operator status and award-winning platform simplifies the creation, deployment and management of mobile messaging campaigns and services not only in the UK, but also across the globe.

Better customer experiences

Improve customer experience with mobile messaging delivered at every stage of the customer journey. Provide critical alerts, crucial information on service disruption, or deliver service or delivery updates. Measure customer satisfaction with our intuitive SMS survey tool, which can be created and sent within the platform.

Scalable, cost effective uses for business SMS

Gaming and Gambling

Deliver timely, relevant game alerts to players or customers in an instant with our feature rich SMS message gateway. Our gaming and gambling mobile messaging solution can support your global customer base and future expansion.

Retail

Use our best-in-breed platform to drive online retail promotions or high street footfall. Integrate with our highly scalable and secure SMS gateway to send click and collect or stock alerts in near real-time.

Automotive

The unparalleled reach of SMS provides the automotive industry with an improved service and higher sales. You have the ability to reach customers with promotional vouchers, customer service tickets and more. Read how multi-franchised dealer, Lookers, used Textlocal’s SMS platform to sell 76 cars in one promotional event.

Travel and Tourism

SMS updates provide crucial information to passengers regarding any change of travel itineraries including flight or sailing delays, boarding instructions or security reminders. Reduce disruption with SMS tickets and collect satisfaction with our innovative SMS survey tool.

Delivery and Logistics

Make SMS integral to your digital communications and keep customers up to date with automated alerts; vehicle location, route and delivery notifications.

Entertainment and Leisure

Engage with fans or audiences with feature rich mobile messaging. Instantly send event tickets, crucial alerts or create insight with innovative SMS surveys. Deliver intelligent, personalised and targeted communication with the industry’s most established and advanced SMS platform.

Textlocal’s brilliant, but simple, SMS ticketing was the solution to overcome the barriers that we had been experiencing in communicating with our customers. Not only were we able to offer genuine benefits to our customers, but also generate sales and crucially for us gather important information for the future.

—Paul Craft, Lookers

  • Ticketing campaign achieved 4000% ROI