The Massage Rooms Uses Textlocal’s Bulk SMS Software

Overview

The Massage Rooms is a London company providing therapeutic mobile massage services.

They needed an automated system so that the business could run accurately and efficiently without human error.

Solution

Integrated their online system with Textlocal’s API Gateway. This streamlined their whole booking operation.

Speed

Through SMS, confirmations were sent as soon as the customer hit the ‘book now’ button online.

Customer service improvements

In the past an email would have been sent to the therapist which they may not have noticed for some time.

Result

  • 100% reduction in human error
  • Increase in bookings when compared to the previous manual booking system

My business wouldn’t be the same without SMS. There is no faster substitute!

—The Massage Rooms

  • There is no faster substitute