Safe at Last Uses Textlocal’s Bulk SMS Software

Overview

SAFE@LAST offers services for young people at risk through running away. They needed a low cost way for vulnerable young people to easily access their advice service.

Solution

Text messages are a familiar and regular form of communication for young people to feel comfortable with

Young people could respond to messages discreetly and cost-effectively

The charity can then reply to them and can have a text conversation

Result

  • SMS has helped to reduce the risks of running away for many
  • Higher prevention to crisis intervention

SMS has increased the number of contacts to our helpline services and so made a real difference to vulnerable children helping to keep them safe

—Safe@Last

  • SMS has increased the number of contacts to our helpline services