The world is increasingly dependent on the timely and efficient deliveries performed by logistics companies; but the system is still far from perfect. It’s still all too easy, with the busy lifestyles that everyone leads, to miss said deliveries; leading to the irritation of having to pick deliveries up from the main depot, or even worse, having to repeat the order after the original consignment has been returned to sender.
For this system to operate in a more efficient manner, a more effective means for logistics companies to communicate with clients is necessary, which is a niche that the logistics text messaging service offered by us, here at Textlocal, is more than able to help you with.
Text messaging is instant, cost-effective and reaches people directly. Communicating with drivers on the road and providing real-time updates on delivery statuses to customers is made easy with text messaging.
Let your customers know when their delivery is coming with an appropriately timed message so that they can make sure they’re in to collect.
Delivery not coming at a convenient time? Allow your customers to text and rearrange to avoid your drivers having a wasted trip.
Include a shortened link in your messages to take your customers to a tracking page on your website and monitor click through with full reporting.
Using our API Gateway, send automatic text messages to confirm each stage of delivery including dispatch, arrived at depot and successful or unsuccessful delivery.
Our mobile optimised data capture forms allow you to gather important information about your customers or your service in a quick and easy format.
Email 2 SMS, API integration and the Messenger app allow you to compose your messages whenever and wherever you are, and schedule them for the appropriate send time.
SMS has really helped us increase the number of MOT appointments at the garage. It’s cheap, easy and very convenient to use.