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Receive texts

Your free Messenger account comes with your very own inbound system to receive SMS text messages to help build your own opt-in list of mobile numbers – perfect for lead generation.

Every SMS text that you receive into your Inbox can be immediately forwarded to your email address for information. You can also set up your own auto-reply message which will immediately be texted back to your customer.

If your customers include an email address within the SMS text message then you can set up an email to immediately go back to the customer's email address containing your personalised message as well as including a file attachment. This is free and is perfect for enabling potential customers to text in and to immediately receive a brochure back from you.

How do I receive SMS?

There are seven ways of receiving texts which are as follows:

Option 1: FREE Keyword on 60777

Every Messenger account comes with its own Keyword on 60777. Any texts beginning with this Keyword that are sent to 60777 will be immediately passed onto you. The sender pays their standard network charge to send the text (which could be free). All messages sent are FREE to you to receive.

Free Short Code

This inbound system is automatically in your Messenger account when you sign up.

Option 2: Keyword on Long Number (077xx xxxxxx)

This works exactly the same as Option 1 above but here you get to choose your Keyword and people send their text to a normal looking mobile number. The sender pays their standard network charge to send the text (which could be free). All messages sent are FREE to you to receive.

Keyword on a Long Number

These can be purchased within Messenger and added immediately.

Option 3: Keyword on Short Code (60777 or 66777)

This works exactly the same as Option 1 above but here you get to choose your Keyword and the short code number to send it to. The sender pays their standard network charge to send the text (which could be free). All messages sent are FREE to you to receive.

Short Code

These can be purchased within Messenger and added immediately.

Option 4: Dedicated Long Number (077xx xxxxxx)

With this option you own the Long Number. As such, you will receive all texts sent to this number. Within Messenger you can set up as many Keywords as you like all doing something different.

This option is also the best option for 2-way SMS.

Option 5: Dedicated Short Code

With this option you own the number. As such, you will receive all texts sent to this number. Within Messenger you can set up as many Keywords as you like all doing something different. As the number needs to be set-up with each individual network, this will take between 4 and 6 weeks to set up. To set one of these up please call us on 0845 009 3180.

Option 6: Keyword on FREETEXT Short Code (60002)

This works exactly the same as Option 1 above but here you get to choose your Keyword on 60002. The short code is completely FREE for the sender to send to as you pay their cost for them. Every text received will cost you 2 credits.

Option 7: QR Codes

QR Codes are used extensively on print media such as adverts, menus and flyers. In addition to linking to web pages they can automatically create a text message complete with your Short Code. Using this technology, opting-in has never been easier.

Scan this QR Code on your smart phone to see just how easy it is.

QR Code demo

How do I receive SMS replies to my texts?

There are three ways to receive replies to texts:

Option 1: Use Your Own Mobile Number for FREE

With this option, if you set the 'Sender Name' for your texts as your own mobile number then the message will appear on your recipients phone as if it had been sent directly from your mobile. All replies will then immediately go back to your mobile and bypass us. There is no cost to you for doing this.

Option 2: Simple Reply Service

For every text you send you can tick our Simple Reply Service and people can then reply back to your message which will then come directly back into your Messenger account. Sending messages by this option will cost 1.5 times the standard cost of sending your message. So if you are sending a message to 100 people your cost would be 150 credits. There is no charge for any replies.

Option 3: Dedicated Long Number (077xx xxxxxx)

A Dedicated Long Number is perfect for 2 Way SMS by enabling people to reply directly to your message. When sending a message, you can select your dedicated number as the 'Sender Name' of the message and the recipient only needs to press 'reply' for the message to come back to you!

In addition to this you can also create as many Keywords as you want on the dedicated number with each doing its own thing.

Features & benefits

FREE Keyword on 60777
Use your FREE Keyword on 60777 to start collecting leads straight away. You can then use these leads to send future promotions and information
FREE to Receive
All texts you receive cost you nothing. The text will cost the sender either their standard network text charge or use one of their free texts
Free Email Forwarding
We can automatically forward all inbound messages to you via email for free. You can have these sent to multiple email addresses
Free Forwarding To URL
We can automatically forward all inbound messages to a URL(and port number if required) on your server.
Easily Store Numbers
All mobile numbers, the message sent and date and time of receipt are stored in your private Inbox. You can export all this information or send a text to these numbers at a future date
Email Autoreply for Brochures
When an email address is contained within an inbound text message, an email can be sent back for FREE. The email can contain attachments, which is great for sending brochures
Free Sub Keywords
You can create free sub keywords and each will have its own inbox and settings. This is perfect for running various campaigns with the same main keyword
Use Your Own Mobile Number
Use your own number as the sender name and receive replies directly to your phone. These messages will by-pass your Messenger account.
Automatic Replies
Create your own automatic text reply. This will cost 1 credit
Forward to Mobile
We can automatically forward all inbound messages to your mobile. This will cost 1 credit
Specific Keyword on Short Code
Choose a specific Keyword on either 60777 or 66777 that is relevant to your company/ campaign to create maximum interest and results
Dedicated Short Code
Own your own 5 digit short code and create as many Keywords for campaigns as you like
Dedicated Inbound Number
Rent your own Dedicated Inbound Number – perfect for 2-way texting.
FREE To Text Short Code
Texting a regular Short Code will cost the user their standard network rate or use one of their free texts if they have them. A Free Text Short Code means it is totally free for the sender and you pick up the cost for them. Every text in will cost you 2 credits.
Simple Reply Service
A quick and easy way to receive replies to the messages you send, Select Simple Reply Service as your sender name and we will allocate an available number to your outbound texts. Each message sent will use 1.5 SMS credits

Messenger

One product for all your mobile messaging needs. Ideal for any business, club or community group.

Demonstration

For a demonstration of how quickly we can process incoming text messages, just send us a message.

To: 60777
Message: BROCHURE your email address

We will send you back a free text message, and send our brochure to your email address.

We will not sell, trade, or give your details to any third party. Texts to 60777 are charged at your standard message rate.

Hartwell Group

Quick, easy to set up, only takes a few minutes to send a bulk text campaign to thousands