Sending Text Messages
- About Us
Managing replies couldn't be easier with our simple reply service, keywords, shortcodes & inboxes.
Our mobile messaging service lets you receive replies back from the SMS messages you send out; something that is vital in gaining customer feedback and for immediate responses from business marketing and communications sent. Whether it is customer surveys, competitions or just general information, SMS replies are a perfect way of keeping your customers up to date.
Using Messenger, you are able to access all replies, allowing you to manage delivery and subscription information, handle bulk SMS messages or simply export data to add to your contacts lists or CRM system.
We offer 3 ways to receive replies to your texts using Messenger and these are:
With this option, if you set the 'Sender Name' for your texts as your own mobile number (e.g. 447XXX XXXXXX) then the recipient will receive your SMS text as if it has come from your own mobile handset. All replies will then immediately go back to your mobile and bypass us. There is no cost for you to do this.
Tick 'Simple Reply Service' when sending and we will allocate a number to your send that allows your contacts to reply back to your message. All responses come directly back into your Messenger account and you find them in your Simply Reply Service Inbox. Each message will cost 1.5 times the standard cost so a message to 100 people your cost would be 150 credits. There is no charge to receive SMS to your Simple Reply Service Inbox.
Purchase a Dedicated Long Number for two-way SMS and enable people to reply directly to your message. Select your dedicated long number as the 'Sender Name' (e.g. 447XXX XXXXXX) and the recipient only needs to press 'reply' to respond. All messages to come back to your Messenger account and can be found in your dedicated long number inbox.
Because you own this number you can also create as many keywords as you want, each with their own inbox, so you can have multiple campaigns running on one dedicated long number. These can be purchased within Messenger and added immediately.