With this option, if you set the ‘Sender Name’ for your texts as your own mobile number (e.g. 077xx xxxxxx) then the recipient will receive your SMS text as if it has come from your own mobile handset. All replies will then immediately go back to your mobile and bypass us. There is no cost for you to do this.
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Mobile Messaging Insight
Get the latest stats to help you make informative decisions on using mobile messaging in your business.
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Watch NowReceive Replies From Text Mobile Marketing
Enable your customers & members to instantly reply back to your texts
In order to receive direct replies to the messages you send you must set a NUMBER as your sender name. If you use a WORD (e.g 'RED LION'), the receiving phone will not be able to tell where the message has come from and so cannot reply back (as it doesn't know a number to send the reply back to). We offer 3 ways to receive replies to your SMS text messages, listed below.
Key Benefits of All Our SMS Reply Services
Free email forwardingWe can automatically forward all received messages to you via email for free. You can have these sent to multiple email addresses and can reply via email and we will send on as a text message. Email auto-reply for brochuresWhen an email address is contained within a received text message, an email can be sent back for FREE. The email can contain attachments which is great for sending brochures. FREE to receiveIt costs you nothing to receive replies to texts. The text will cost the sender either their standard network text charge or use one of their free texts. Scheduled automatic repliesIn addition to the auto-reply, you can also select to send auto-responses after a specific period of time. Forward to mobileWe can automatically forward all received messages to your mobile. This will cost one credit to receive the message. |
Forward to a URLWe can automatically forward the received message to a URL, so that your systems can receive the message - this could be built into a message system on your website or into a CRM application. Easily store numbersAll mobile numbers, the message sent and date and time of receipt are stored in your private inbox. You can export all this information or send a text to these numbers at a future date. Automatic repliesWe can automatically reply to a received text message with another text - this might include more information, a link to your website or just a simple "We'll be in contact" message. Postcode lookupWe can automatically send a geographic based message based on an received text message containing a post code - this could be a "Find your nearest" service. Forward to a groupWe can automatically forward received messages to a pre-selected group. This will cost one credit per message per recipient. |
3 Ways to Receive Replies
There are 3 ways to receive replies to your texts using Messenger and these are:
1. Use your own Mobile Number for FREE
+44Your Number
2. Simple Reply Service
For every text you send you can tick our Simple Reply Service and people can then reply back to your message which will then come directly back into your Messenger account. Sending messages by this option will cost 1.5 times the standard cost of sending your message. So if you are sending a message to 100 people your cost would be 150 credits. There is no charge to receive SMS to your Simple Reply Service Inbox.
| Contract | Price |
|---|---|
| Cost | 1.5 times standard credit costs |
| Replies | FREE to receive |
3. Dedicated Long Number
(077xx xxxxxx)
(077xx xxxxxx)
A Dedicated Long Number is perfect for two-way SMS by enabling people to reply directly to your message. When sending a message, you can select your dedicated long (e.g. 077xx xxxxxx) number as the 'Sender Name' of the message and the recipient only needs to press 'reply' for the message to come back to you.
In addition to this you can also create as many keywords as you want which will have their own inboxes, so you can have multiple campaigns running on one dedicated long number.
These can be purchased within Messenger and added immediately.
+447748889999
| Contract | Price |
|---|---|
| Setup | FREE |
| 1 Month | £25.00 |
| 6 Month (20% discount) | £120.00 |
| 12 Month (40% discount) | £180.00 |
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