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Find out moreThe MOT Shop Uses Textlocal
Overview
SMS has really helped us increase the number of MOT appointments at the garage. It's cheap, easy and very convenient to use.
The MOT Shop is based in York and specialises in MOT'S for all vehicles throughout York and surrounding areas.
Their objective was to deliver MOT reminders, as well as send special discounts and promotions to customers and prospects listed on The MOT Shop database.
Achieving business objectives:
Increased efficiency
MOT reminders were sent to entice customers to book an appointment with the garage.
Improved Customer Service
Thank you texts were sent to customers and inform them that their car is ready for collection.
Cost and time savings
SMS was cheaper than any other marketing tool and linked with the Textlocal system could be sent automatically saving staff time.
Results:
- Direct increase in MOT bookings since sending out the annual reminders
- The increase in bookings has generated further revenue for the business
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