Sending Text Messages
- About Us
Sector: : Computer and Technology Products used: SMS
Really Useful Computer Company is a Corby based business who offer a wide range of IT support to small and medium sized businesses. They offer remote IT support, site visits when required and a range of maintenance repair packages for a monthly fee.
The Really Useful Computer Company needed a fast and efficient way to contact customers with updates about their repairs that didn't involve hours of calling and leaving messages.
All alerts and communications are delivered via SMS, which saves hours of time as telephone calls prove to be too time consuming when they go unanswered. Texting customers to inform them that their PC or laptop is ready to pick up, including opening times for the shop, allows the customer to collect at a time that is suitable for them.
Payment reminders are sent to customers to make sure that outstanding invoices are paid in a certain time frame.