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Newcross Healthcare Uses Textlocal

Overview

Logo The results have been very positive, meeting our expectations. All recipients each month are logged and there is a clear increase in calls after a text message campaign.

Newcross needed to improve and maintain ongoing communication with all agency staff.

Achieving business objectives:

Increase in uptake of courses

SMS was used to inform staff of any work opportunities, training courses and incentives.

Targeted alerts

Texts were sent as reminder notifications for registration times.

Improved staff culture

Better internal communications helped improve staff morale

Results:
  • Increase in incoming call enquiries after a text message campaign
  • Increase in placement bookings
  • Increase in uptake for training courses

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"The use of SMS provides St Richard's Hospice with a quick, easy and cost effective way to say thank you to our donors and volunteers after events. It also provides a platform for helping to raise funds through the text donation service. We also use the service to send key messages to our supporters as a "call to action" inviting them to download event registration forms from our website. The service helps bring technology to the forefront in fundraising" - The Lowry

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