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ENO Uses Textlocal

Overview

Logo Generated sales equate to well over a ratio figure of 10 times the total cost of the SMS campaign

ENO is one of the world's largest opera companies, providing an annual programme of opera, from popular classics, and operetta, through to more contemporary work and rarely performed musicals.

ENO wanted to communicate last minute ticket offers.

Achieving business objectives:

Last minute sales campaigns

ENO were able to mitigate any short-term sales downturn by maximising the value from unsold ticket inventory using SMS.

Building Relationships

SMS was also used to inform opt-ins of upcoming shows.

High Return on Investment

The SMS activity generated an ROI rate of 16:1.

Results:
  • £500 worth of credits generated £8,000 gross profit
  • ENO saw a response rate that was well above the industry standard
  • ROI rate of 16:1

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"Have used this for staff communications - great service and much cheaper than having someone ring staff. The bash board is very easy to use and everything is intuitive as far as sending a text in concerned, the only thing I would improve is for the number AND the sender to be listed in the text rather than one or another. Great service, I look forward to using this more over the coming year." - Rob the Blinds

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