Sending Text Messages
- About Us
Sector: Motor and Logistics
Products used: SMS
Driver CPC 4U have over 35 years' experience in transport solutions, providing relevant, practical and beneficial driver training to bus, lorry and coach drivers.
The main aim is to improve road safety and provide better qualified drivers who are up to date with current legislation. All drivers must now complete 5 days training over 5 years, and with lots of competition in the market, Driver CPC 4U needed a communication channel that was direct yet un-intrusive to invite existing customers to come back to train with them.
Monthly SMS reminders are sent to certain contact groups informing them of upcoming training dates and times and cost. By including various call-to-actions, the customer can call, text or email their booking or enquiry.
SMS has also proven to be an effective 'word-of-mouth' tool, as recipients have often forwarded the text message to fellow drivers which has generated brand new leads.
Mobile has also proven an appropriate channel for targeting drivers who typically don't spend much time behind a PC.