Mobile messaging for financial services

Improve your customer service with SMS

We know how important good customer service is in the finance & insurance sector, and so we've got a huge range of ways to help. Integrating text messaging into your customer communications makes banking for your customers more convenient. All of your customers have mobile phones, why not reach them there?

It's that much harder to go over your overdraft when your bank makes sure to send you a warning message when you get close to the limit! In a similar vein, SMS delivered meeting requests can go some way to ensuring that customers attend important meetings, dramatically reducing the wasted time of both customers and staff.

But the bulk UK and international SMS messaging service that we operate here at Textlocal is capable of so much more than simple reminders; SMS provides possibly the most direct, easy to digest means of customer communication available, which also makes it ideal for informing customers of new services and deals, or even information pertaining to new branches opening.

If you require direct communication with customers at any stage of your financial services business' operation, then our UK bulk SMS messaging service could hold the key to greater efficiency, and superior returns. See how below!

The Textlocal service and how we can help your company

Balance alerts

Customer gone over their overdraft limit? Let them know with a quick message alerting them of their new balance

Short codes and keywords

Let your customers text in for quick updates on their account such as balances or upcoming direct debits

Policy documents and statements

Attach copies of informative documents to a text message via a short link so that your customers can easily view and store them on their phones

Reduce waste

Reduce your carbon footprint and save money on printing costs by replacing non-essential letters with convenient text messages

Payment reminders

Does your customer have a payment due or are they running behind? A quick text can prompt action and save time on collections calls

Easy integration

Messenger can be integrated with a huge number of database and customer management software packages, allowing automation of messages

Review date:

Excellent service & near instant delivery

I've used txtlocal for a number of years and have always found the service to be first class. The delivery is virtually instant and there's never any downtime. Our customers find the sms facility extremely useful as they can bank with us 24/7 without the hassle of making a phone call or logging on to the website, it gives them fast and accurate account information. We also use the inbound MMS facility to allow customers to send us photo ID. Its so much easier for them than scanning documents or finding a fax machine and the quality is so much better. We set everything up using the control panel which is really simple to use.
Review date:


We have just started using text local after using another company and setting a lot of messages not sent.We are very happy that all of our users have received there updates straight away .text local is a very quick and easy platform to use.From a happy team at GLOBAL BANK TEAM

Case studies from happy Textlocal customers

Card One Banking and Textlocal case study Card One Banking George Banco and Textlocal case study George Banco

Check out our guides and blogs

Back to Case Studies

Scroll for more