Mobile messaging for the IT sector

Make real-time, accurate SMS communications a reality with simple API coding

Textlocal work with a wide variety of computer and technology businesses. Size and sector specifics do not matter; any business in the IT sector as a whole that would benefit from direct, easy-to-understand internal or external communication has something to gain from the use of Textlocal's service.

Uses range from fully coded API integration to the sending of accurate, real-time SMS alerts from websites, servers and CRM applications to PC repair specialists who send confirmation text messages to notify customers that their machine is fixed and ready to be collected.

Many businesses, particularly those with large corporate networks, or those with a big online presence, rely on some form of network monitoring. This keeps a permanent eye on the state of websites, servers or databases, and sends out automated alerts to staff - often by SMS - as soon as something goes wrong.

Needless to say, the usage of Textlocal's comprehensive bulk SMS messaging services and infrastructure isn't solely limited to the internal workings of a particular business in the IT sector; it also serves as ideal way to market said business; or stay in contact with existing customers. Customers can be sent alerts on when to update key software, along with links to relevant download areas; or receive up to date warnings of the latest cyber security risks, along with details of how to secure their systems.

The possibilities are endless; bulk SMS messaging is an ideal fit for the IT sector in a multitude of ways!

The Textlocal service and how they can help your IT platform or service

System failure alerts

Simple coding with your network means that SMS alerts can be sent to the relevant people as soon as something goes wrong, or to confirm that everything is running smoothly

PC repair notifications

Alert customers by text message when their machine is ready to be collected, reminding them of opening times and costs

Send details of PC repairs and costs

Attach a breakdown of repairs and costs as a link in a text message as a Word doc, PDF or Power Point

Review date:

Really easy to integrate, and does exactly what it says on the tin

We use this service to send text alerts to on-call engineers if our website is unavailable. The API was really easy to integrate with our own home-built monitoring, and the service just works. Messages are sent quickly, and the cost is pretty competitive too. I've been a happy customer for several years now, and expect to continue being a happy customer.
Review date:

Simple - it works!

My company provides temporary caretaker services to closed pubs. We have 30+ GSM alarms which use SMS to arm/disarm and get status reports. Using the simple API examples, I wrote a system whereby on a single page I can operate any alarm. This has worked faultlessly for a couple of years now. I expanded the use of SMS with a system to deal with viewings. Messages get sent to caretakers, supervisors and managers and the reduction in time spent on phone calls has freed up staff to do other more important jobs. This has helped my company to maintain a good service. The only maintenance I have to do is to top up the account occasionally, which is also very simple.I am constantly considering other ideas to use SMS within the business to improve efficiency and that is mainly because Textlocal makes it possible to quickly knock up something that works.I don't use many of the additional features available so cannot speak for them but for the parts I do use, I would not hesitate to recommend Textlocal to anyone considering something similar.

Case studies from happy Textlocal customers

Wolf Software Wolf Software Create Data Systems Create Data Systems Smarter Wi-Fi Ltd Smarter Wi-Fi Ltd

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